Melissa services

Tailor-made training programmes to suit your business needs

Giving you expertly trained staff to aid you in growing your business by meeting the needs of your customers.

Retailers

I offer a broad range of retail services:

I consult directly with independent retailers to grow their business. I mentor retail business owners to improve standards, processes, and sales. Through a retail audit, I identify operating obstacles and implement solutions and processes to future proof the business.

I work with clients to improve their customer experience and grow their sales through dynamic training sessions. For bespoke training packages covering topics including Customer Experience, Selling, Visual Merchandising that can be delivered face to face or over Zoom, please get in touch.

1 MEETING

Power Hour- Task Specific

One to one advice for your business, covering 3 specific areas that you need instant support with.

After the call you will receive detailed notes and action points. 1-2 weeks later you will receive a follow up call to ensure that you stay on track to improve your business.

Are you interested?

65.00
  • Pre consult Questionnaire
  • 60 minute Zoom call
  • 30 minute follow up call
  • Detailed notes and an action plan

3 MONTHS

Mini Business Review

One on one advice for your business, covering the areas that you want to focus on.

We will complete a mini review into your business to analyse, review, and plan.

I will answer your questions, give you feedback and put plans and strategies in place.

The mini business review starts with a visit to your store, followed up by a summary report and action points.

After that, we will catch up via monthly Zoom calls, followed up by detailed notes and action points.

Additional check-ins by phone, will ensure that you stay on track to improve your business. 

Are you interested?

  • Pre consult Questionnaire
  • 1x 2 hour store visit and summary report
  • Monthly 1 hour Zoom call
  • Mid month check in calls
  • Free templates and tools
  • Detailed notes and action plans
training

6 MONTHS

Mini Business Review

One on one advice for your business., covering the areas you most want to focus on. We will undertake a dive deep into your business and analyse, review, and plan.

I will answer your questions, give you feedback and put plans and strategies in place.

The Deep Dive business review starts with a visit to your store, followed up by a summary report and action points.

Once a month, we have a Zoom call, followed up by detailed notes and action points.

Additional check-ins by phone will ensure that you stay on track and keep the momentum going.

A further store visit with staff training will finish off your business review to grow and develop your business.

Are you interested?

  • Pre consult Questionnaire
  • 2 x 2 hour store visit and summary report
  • Monthly 1 hour Zoom call
  • Mid month check in calls
  • Free templates and tools
  • Detailed notes and action plans
  • Free Customer Experience training course delivered to your team

Makers & Creators

I provide mentoring services directly to Irish Makers and Creators, working with start-up and emerging Irish craft and design businesses to implement best practice, resolve growing pains and endeavor to grow the business.

Whether you are a small business putting in processes for the first time, or a developing business who is outgrowing current ways of working, I can help you gain clarity, implement systems and achieve your future growth ambitions.

1 MEETING

Power Hour- Task Specific

One to one advice for your business. Covering a specific task/ seasonal plan etc. that you want to focus on.

Are you interested?

65.00
  • Pre consult Questionnaire
  • 60 minute Zoom call
  • 20 minute follow up call
  • Detailed notes and an action plan

3 MONTHS

Wholesale ready

One on one advice for your wholesale business, covering the areas you most want to focus on; pricing, margins, range planning and retailer relationships.

I will answer your questions, give you feedback and put plans and strategies in place.

Each time we chat, I’ll follow up with detailed notes and an action plan.

Are you interested?

  • Pre consult Questionnaire
  • 4 x 1 hour store visit and summary report
  • Mid month check in calls
  • Detailed notes and action plans
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