Category: Business

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Business

Founder Selling

I’m currently writing a Micro Credential in Founder Selling for University of Galway with Professor Jonathan Levie. I …

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Business

Unlocking Retail Hyper Personalisation with Salesforce

To watch the full Salesforce webinar replay visit: https://salesforce.vidyard.com/watch/diEHCVhsAYahjnRQBSRtyn Consumers want the best of both worlds, we want …

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Business

Retail Update

The bigger picture is that consumers and retailers have tightened their belts over the last few months; the …

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Business

Retail Commerce and Salesforce

This week’s episode of The Retail Tea Break podcast was sponsored by Salesforce who bring companies and customers …

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Business

Why Customer Experience Matters, No Matter What

I spoke to Deirdre Martin on episode 2 of the Master Your Business Podcast. It is packed with …

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Business

Frontline Workers; How to Ensure that they focus on CX

“Customer Service is not a department, it’s everyone’s job…” Kenneth Blanchard Our frontline workers deal with EVERYONE. On …

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customer
Business

Digital Transformation

Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …

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Business

The aftermath of Covid-19 on the retail industry

Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …

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Retailing at Christmas
Business

Is September the new December?

Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …

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Christmas Planning
Business

Christmas Planning 2021

Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …

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