Founder Selling
I’m currently writing a Micro Credential in Founder Selling for University of Galway with Professor Jonathan Levie. I …
Unlocking Retail Hyper Personalisation with Salesforce
To watch the full Salesforce webinar replay visit: https://salesforce.vidyard.com/watch/diEHCVhsAYahjnRQBSRtyn Consumers want the best of both worlds, we want …
Retail Update
The bigger picture is that consumers and retailers have tightened their belts over the last few months; the …
Retail Commerce and Salesforce
This week’s episode of The Retail Tea Break podcast was sponsored by Salesforce who bring companies and customers …
Why Customer Experience Matters, No Matter What
I spoke to Deirdre Martin on episode 2 of the Master Your Business Podcast. It is packed with …
Frontline Workers; How to Ensure that they focus on CX
“Customer Service is not a department, it’s everyone’s job…” Kenneth Blanchard Our frontline workers deal with EVERYONE. On …
Digital Transformation
Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …
The aftermath of Covid-19 on the retail industry
Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …
Is September the new December?
Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …
Christmas Planning 2021
Do you have a sales goal for 2021? Do you set monthly sales targets and do they relate to …
