Founder Selling
I’m currently writing a Micro Credential in Founder Selling for University of Galway with Professor Jonathan Levie. I …
50 Episodes of The Retail Tea Break Podcast
Listen to Episode 51 To celebrate the first 50 episodes of The Retail Tea Break Podcast, I take …
Unlocking Retail Hyper Personalisation with Salesforce
To watch the full Salesforce webinar replay visit: https://salesforce.vidyard.com/watch/diEHCVhsAYahjnRQBSRtyn Consumers want the best of both worlds, we want …
Retail Update
The bigger picture is that consumers and retailers have tightened their belts over the last few months; the …
Retail Commerce and Salesforce
This week’s episode of The Retail Tea Break podcast was sponsored by Salesforce who bring companies and customers …
McElhinneys
On the latest episode of The Retail Tea Break Podcast I’m joined by a guest who said she …
Why Customer Experience Matters, No Matter What
I spoke to Deirdre Martin on episode 2 of the Master Your Business Podcast. It is packed with …
Frontline Workers; How to Ensure that they focus on CX
“Customer Service is not a department, it’s everyone’s job…” Kenneth Blanchard Our frontline workers deal with EVERYONE. On …
